Configuring the email SMTP settings

Configure the Simple Mail Transfer Protocol (SMTP) settings to send a scanned document through email. The settings vary with each service provider.

Before you begin, make sure that the printer is connected to a network.

This article gives you information on the following:

    Using the Embedded Web Server

  1. Open a web browser, and then type the printer IP address in the address field.

    Notes:

    • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
    • If you are using a proxy server, then temporarily disable it to load the web page correctly.
  2. Click Settings > Email.

  3. Configure the email settings. For more information, see Email service providers.

    Notes:

  4. Click Save.

    Setting up OAuth 2.0 Authentication for Email Server using the Embedded Web Server

  1. Open a web browser, and then type the printer IP address in the address field.

    Notes:

    • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
    • If you are using a proxy server, then temporarily disable it to load the web page correctly.
  2. Click Settings > Email.

  3. Scroll down to the Set Up OAuth 2 for Email Server section, and then click Register.

  4. Go to https://microsoft.com/devicelogin.

  5. Enter the code that was generated in the Embedded Web Server.

  6. Log in to your Outlook account.

  7. Follow the instructions on the screen.

    Using the email setup wizard in the printer

    The wizard appears when you attempt to send an email and the SMTP settings are not yet configured. These instructions apply only to some printer models.

    Notes:

    • Before using the wizard, make sure that the printer firmware is updated. For more information, see Updating firmware.
    • Setting up the SMTP settings using the email setup wizard is not applicable for OAuth 2.0 Authentication.
  1. From the home screen, touch E‑mail.

  2. Touch Set up now, and then type your email address.

  3. Type the password.

    Notes:

    • Depending on your email service provider, type your account password, app password, or authentication password. For more information, see Email service providers, and then look for Device Password.
    • If your provider is not listed or if you need more information regarding your email setup, then contact your provider and ask for the following information to proceed with the setup: Primary SMTP Gateway, Primary SMTP Gateway Port, Use SSL/TLS, and SMTP Server Authentication.
  4. Touch OK.

    Using the Settings menu in the printer

  1. From the control panel, navigate to Settings > Email > Email Setup.

    Note:  For non-touch-screen printer models, press to navigate through the settings.

  2. Configure the settings. For more information, see Email service providers.

    Note:  If your service provider is not listed, then contact your provider.

Email service providers

Use the following table to determine the SMTP settings of your service provider.

Notes:

  • If you encounter errors using the settings provided, then contact your service provider.
  • If your service provider is not listed, then contact your provider.

    AOL Mail

    SettingValue

    Primary SMTP Gateway

    smtp.aol.com

    Primary SMTP Gateway Port

    587

    Use SSL/TLS

    Required

    Require Trusted Certificate

    Disabled

    Reply Address

    Your email address

    SMTP Server Authentication

    Login / Plain

    Device‑Initiated Email

    Use Device SMTP Credentials

    Device UserID

    Your email address

    Device Password

    App password

    Note:  To create an app password, go to the AOL Account Security page, log in to your account, and then click Generate app password.

    Comcast Mail

    SettingValue

    Primary SMTP Gateway

    smtp.comcast.net

    Primary SMTP Gateway Port

    587

    Use SSL/TLS

    Required

    Require Trusted Certificate

    Disabled

    Reply Address

    Your email address

    SMTP Server Authentication

    Login / Plain

    Device‑Initiated Email

    Use Device SMTP Credentials

    Device UserID

    Your email address

    Device Password

    Account password

    Gmail

    Note:  Make sure that two‑step verification is enabled on your Google account. To enable two‑step verification, go to the Google Account Security page, log in to your account, and then from the “Signing in to Google” section, click 2‑Step Verification.

    SettingValue

    Primary SMTP Gateway

    smtp.gmail.com

    Primary SMTP Gateway Port

    587

    Use SSL/TLS

    Required

    Require Trusted Certificate

    Disabled

    Reply Address

    Your email address

    SMTP Server Authentication

    Login / Plain

    Device‑Initiated Email

    Use Device SMTP Credentials

    Device UserID

    Your email address

    Device Password

    App password

    Notes:

    • To create an app password, go to the Google Account Security page, log in to your account, and then from the “Signing in to Google” section, click App passwords.
    • “App passwords” shows only if two‑step verification is enabled.

    iCloud Mail

    Note:  Make sure that two‑step verification is enabled on your account.

    SettingValue

    Primary SMTP Gateway

    smtp.mail.me.com

    Primary SMTP Gateway Port

    587

    Use SSL/TLS

    Required

    Require Trusted Certificate

    Disabled

    Reply Address

    Your email address

    SMTP Server Authentication

    Login / Plain

    Device‑Initiated Email

    Use Device SMTP Credentials

    Device UserID

    Your email address

    Device Password

    App password

    Note:  To create an app password, go to the iCloud Account Management page, log in to your account, and then from the Security section, click Generate Password.

    Mail.com

    SettingValue

    Primary SMTP Gateway

    smtp.mail.com

    Primary SMTP Gateway Port

    587

    Use SSL/TLS

    Required

    Require Trusted Certificate

    Disabled

    Reply Address

    Your email address

    SMTP Server Authentication

    Login / Plain

    Device‑Initiated Email

    Use Device SMTP Credentials

    Device UserID

    Your email address

    Device Password

    Account password

    NetEase Mail (mail.126.com)

    Note:  Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase Mail home page, click Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or POP3/SMTP service.

    SettingValue

    Primary SMTP Gateway

    smtp.126.com

    Primary SMTP Gateway Port

    465

    Use SSL/TLS

    Required

    Require Trusted Certificate

    Disabled

    Reply Address

    Your email address

    SMTP Server Authentication

    Login / Plain

    Device‑Initiated Email

    Use Device SMTP Credentials

    Device UserID

    Your email address

    Device Password

    Authorization password

    Note:  The authorization password is provided when IMAP/SMTP service or POP3/SMTP service is enabled.

    NetEase Mail (mail.163.com)

    Note:  Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase Mail home page, click Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or POP3/SMTP service.

    SettingValue

    Primary SMTP Gateway

    smtp.163.com

    Primary SMTP Gateway Port

    465

    Use SSL/TLS

    Required

    Require Trusted Certificate

    Disabled

    Reply Address

    Your email address

    SMTP Server Authentication

    Login / Plain

    Device‑Initiated Email

    Use Device SMTP Credentials

    Device UserID

    Your email address

    Device Password

    Authorization password

    Note:  The authorization password is provided when IMAP/SMTP service or POP3/SMTP service is enabled.

    NetEase Mail (mail.yeah.net)

    Note:  Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase Mail home page, click Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or POP3/SMTP service.

    SettingValue

    Primary SMTP Gateway

    smtp.yeah.net

    Primary SMTP Gateway Port

    465

    Use SSL/TLS

    Required

    Require Trusted Certificate

    Disabled

    Reply Address

    Your email address

    SMTP Server Authentication

    Login / Plain

    Device‑Initiated Email

    Use Device SMTP Credentials

    Device UserID

    Your email address

    Device Password

    Authorization password

    Note:  The authorization password is provided when IMAP/SMTP service or POP3/SMTP service is enabled.

    Outlook Live or Microsoft 365

    These settings apply to outlook.com and hotmail.com email domains and Microsoft 365 accounts.

    SettingValue (Simple Authentication)Value (OAuth2.0 Authentication)

    Primary SMTP Gateway

    smtp.office365.com

    smtp.office365.com

    Primary SMTP Gateway Port

    587

    587

    Use SSL/TLS

    Required

    Required

    Require Trusted Certificate

    Disabled

    Disabled

    Reply Address

    Your email address

    The email address used to register OAuth 2.0 Authentication

    SMTP Server Authentication

    Login / Plain

    OAuth2.0

    User‑Initiated Email

    N/A

    Use Device SMTP Credentials

    Device‑Initiated Email

    Use Device SMTP Credentials

    Use Device SMTP Credentials

    Device UserID

    Your email address

    N/A

    Device Password

    Account password or app password

    Notes:

    • For accounts with two‑step verification disabled, use your account password.
    • For outlook.com or hotmail.com accounts with two‑step verification enabled, use an app password. To create an app password, go to Outlook Live Account Management, and then log in to your account.

    N/A

    Note:  For additional setup options for business using Microsoft 365, go to the Microsoft 365 help page.

    QQ Mail

    Note:  Make sure that the SMTP service is enabled on your account. To enable the service, from the QQ Mail home page, click Settings > Account, and then from the POP3/IMAP/SMTP/Exchange/CardDAV/CalDAV Service section, enable either POP3/SMTP service or IMAP/SMTP service.

    SettingValue

    Primary SMTP Gateway

    smtp.qq.com

    Primary SMTP Gateway Port

    587

    Use SSL/TLS

    Required

    Require Trusted Certificate

    Disabled

    Reply Address

    Your email address

    SMTP Server Authentication

    Login / Plain

    Device‑Initiated Email

    Use Device SMTP Credentials

    Device UserID

    Your email address

    Device Password

    Authorization code

    Note:  To generate an authorization code, from the QQ Mail home page, click Settings > Account, and then from the POP3/IMAP/SMTP/Exchange/CardDAV/CalDAV Service section, click Generate authorization code.

    Sina Mail

    Note:  Make sure that the POP3/SMTP service is enabled on your account. To enable the service, from the Sina Mail home page, click Settings > More settings > User‑end POP/IMAP/SMTP, and then enable POP3/SMTP service.

    SettingValue

    Primary SMTP Gateway

    smtp.sina.com

    Primary SMTP Gateway Port

    587

    Use SSL/TLS

    Required

    Require Trusted Certificate

    Disabled

    Reply Address

    Your email address

    SMTP Server Authentication

    Login / Plain

    Device‑Initiated Email

    Use Device SMTP Credentials

    Device UserID

    Your email address

    Device Password

    Authorization code

    Note:  To create an authorization code, from the e‑mail home page, click Settings > More settings > User‑end POP/IMAP/SMTP, and then enable Authorization code status.

    Sohu Mail

    Note:  Make sure that the SMTP service is enabled on your account. To enable the service, from the Sohu Mail home page, click Options > Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or POP3/SMTP service.

    SettingValue

    Primary SMTP Gateway

    smtp.sohu.com

    Primary SMTP Gateway Port

    465

    Use SSL/TLS

    Required

    Require Trusted Certificate

    Disabled

    Reply Address

    Your email address

    SMTP Server Authentication

    Login / Plain

    Device‑Initiated Email

    Use Device SMTP Credentials

    Device UserID

    Your email address

    Device Password

    Independent password

    Note:  The independent password is provided when IMAP/SMTP service or POP3/SMTP service is enabled.

    Yahoo! Mail

    SettingValue

    Primary SMTP Gateway

    smtp.mail.yahoo.com

    Primary SMTP Gateway Port

    587

    Use SSL/TLS

    Required

    Require Trusted Certificate

    Disabled

    Reply Address

    Your email address

    SMTP Server Authentication

    Login / Plain

    Device‑Initiated Email

    Use Device SMTP Credentials

    Device UserID

    Your email address

    Device Password

    App password

    Note:  To create an app password, go to the Yahoo Account Security page, log in to your account, and then click Generate app password.

    Zoho Mail

    SettingValue

    Primary SMTP Gateway

    smtp.zoho.com

    Primary SMTP Gateway Port

    587

    Use SSL/TLS

    Required

    Require Trusted Certificate

    Disabled

    Reply Address

    Your email address

    SMTP Server Authentication

    Login / Plain

    Device‑Initiated Email

    Use Device SMTP Credentials

    Device UserID

    Your email address

    Device Password

    Account password or app password

    Notes:

    • For accounts with two‑step verification disabled, use your account password.
    • For accounts with two‑step verification enabled, use an app password. To create an app password, go to the Zoho Mail Account Security page, log in to your account, and then from the Application‑Specific Passwords section, click Generate New Password.
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