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How-to Videos
Black and White Printers
Lexmark M5170
Lexmark M5170
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203 paper jams
Preparing your printer
Setting up the printer
Remove the printer from the box
Remove the tape and packaging
Open and adjust tray 1
Flex and fan the paper
Load letter size paper
Load legal size paper
Power on the printer
Installing the 4–bin mailbox option
Power off the printer
Remove the 4-bin mailbox option from the box
Install the 4-bin mailbox option
Power on the printer
Installing the stapler option
Power off the printer
Remove the stapler option from the box
Install the stapler option
Power on the printer
Installing the stacker option
Power off the printer
Remove the stacker option from the box
Install the stacker option
Power on the printer
Installing assorted paper trays
Power off the printer
Remove and install optional trays
Power on the printer
Using your printer
Loading paper trays
Load the standard paper tray
Flex the sheets of paper back and forth to loosen them
Load letter size paper
Adjust the paper guide
Load legal size paper
Loading the correct letterhead orientation
Load the paper tray for one-sided (simplex) printing
Load the paper tray for two-sided (duplex) printing
Using the multipurpose feeder
Press the release latch and pull down the multipurpose feeder door
Flex the sheets of paper back and forth to loosen them
Load the multipurpose feeder for one-sided (simplex) printing
Load the multipurpose feeder for two-sided (duplex) printing
Flex the envelopes back and forth to loosen them
Load envelopes into the multipurpose feeder
Using the high capacity feeder
Open the high capacity feeder and adjust the settings
Load letter size paper
Load A5 size paper
Load the high capacity feeder for one-sided (simplex) printing
Load the high capacity feeder for two-sided (duplex) printing
Replacing supplies
Replacing the toner cartridge
Remove the used toner cartridge
Unpack the toner cartridge and remove all packing material
Insert the toner cartridge into the printer
Recycle the used toner cartridge
Replacing the imaging unit
Remove the used toner cartridge
Remove the imaging unit
Unpack the imaging unit and remove all packing material
Insert the imaging unit into the printer
Recycle the used imaging unit
Replacing the staple cartridge
Remove the used staple cartridge
Insert the new staple cartridge
Service maintenance
Servicing the fuser kit
Power off the printer
Remove the used fuser kit from the printer
Insert the new fuser kit into the printer
Power on the printer
Troubleshooting
200–201 paper jams
Remove internal jams behind the toner cartridge and imaging unit
Insert the imaging unit into the printer
Insert the toner cartridge into the printer
Power off the printer
Remove the fuser kit from the printer
Remove the jammed paper from the fuser kit
Insert the fuser kit into the printer
Power on the printer
Clear the error message and continue printing
202 paper jams
Remove jams from inside the upper rear door
Clear the error message and continue printing
203 paper jams
Remove standard output bin jams
Clear the error message and continue printing
231–234 paper jams
Remove jams from the upper rear door
Remove jams from the lower rear door
Clear the error message and continue printing
24x paper jams
Remove jams from the tray indicated on the printer display
Clear the error message and continue printing
250 paper jams
Remove jams from the manual feeder
Clear the error message and continue printing
451 paper jams
Remove jams from the staple finisher
Clear the error message and continue printing
41y.xx paper jams
Remove jams from the 4–bin mailbox
Clear the error message and continue printing
43y.xx paper jams
Remove jams from the rear output expander door
Clear the error message and continue printing
455–457 paper jams
Remove jams from the exit bin and check for loose staples
Load and insert the stapler cartridge
Clear the error message and continue printing
View product documentation
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Preparing your printer
Setting up the printer
Remove the printer from the box
Remove the tape and packaging
Open and adjust tray 1
Flex and fan the paper
Load letter size paper
Load legal size paper
Power on the printer
Installing the 4–bin mailbox option
Power off the printer
Remove the 4-bin mailbox option from the box
Install the 4-bin mailbox option
Power on the printer
Installing the stapler option
Power off the printer
Remove the stapler option from the box
Install the stapler option
Power on the printer
Installing the stacker option
Power off the printer
Remove the stacker option from the box
Install the stacker option
Power on the printer
Installing assorted paper trays
Power off the printer
Remove and install optional trays
Power on the printer
Using your printer
Loading paper trays
Load the standard paper tray
Flex the sheets of paper back and forth to loosen them
Load letter size paper
Adjust the paper guide
Load legal size paper
Loading the correct letterhead orientation
Load the paper tray for one-sided (simplex) printing
Load the paper tray for two-sided (duplex) printing
Using the multipurpose feeder
Press the release latch and pull down the multipurpose feeder door
Flex the sheets of paper back and forth to loosen them
Load the multipurpose feeder for one-sided (simplex) printing
Load the multipurpose feeder for two-sided (duplex) printing
Flex the envelopes back and forth to loosen them
Load envelopes into the multipurpose feeder
Using the high capacity feeder
Open the high capacity feeder and adjust the settings
Load letter size paper
Load A5 size paper
Load the high capacity feeder for one-sided (simplex) printing
Load the high capacity feeder for two-sided (duplex) printing
Replacing supplies
Replacing the toner cartridge
Remove the used toner cartridge
Unpack the toner cartridge and remove all packing material
Insert the toner cartridge into the printer
Recycle the used toner cartridge
Replacing the imaging unit
Remove the used toner cartridge
Remove the imaging unit
Unpack the imaging unit and remove all packing material
Insert the imaging unit into the printer
Recycle the used imaging unit
Replacing the staple cartridge
Remove the used staple cartridge
Insert the new staple cartridge
Service maintenance
Servicing the fuser kit
Power off the printer
Remove the used fuser kit from the printer
Insert the new fuser kit into the printer
Power on the printer
Troubleshooting
200–201 paper jams
Remove internal jams behind the toner cartridge and imaging unit
Insert the imaging unit into the printer
Insert the toner cartridge into the printer
Power off the printer
Remove the fuser kit from the printer
Remove the jammed paper from the fuser kit
Insert the fuser kit into the printer
Power on the printer
Clear the error message and continue printing
202 paper jams
Remove jams from inside the upper rear door
Clear the error message and continue printing
203 paper jams
Remove standard output bin jams
Clear the error message and continue printing
231–234 paper jams
Remove jams from the upper rear door
Remove jams from the lower rear door
Clear the error message and continue printing
24x paper jams
Remove jams from the tray indicated on the printer display
Clear the error message and continue printing
250 paper jams
Remove jams from the manual feeder
Clear the error message and continue printing
451 paper jams
Remove jams from the staple finisher
Clear the error message and continue printing
41y.xx paper jams
Remove jams from the 4–bin mailbox
Clear the error message and continue printing
43y.xx paper jams
Remove jams from the rear output expander door
Clear the error message and continue printing
455–457 paper jams
Remove jams from the exit bin and check for loose staples
Load and insert the stapler cartridge
Clear the error message and continue printing
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