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How-to Videos
Multifunction Products
Lexmark MX812
Lexmark MX812
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41y.xx paper jams
Preparing your printer
Setting up the printer
Remove the printer from the carton
Remove the tape and packaging
Open and adjust tray 1
Flex and fan the paper
Load paper
Turn on the printer
Using your printer
Loading paper trays
Load the standard paper tray
Flex the sheets of paper back and forth to loosen them
Load letter size paper
Adjust guides for legal size paper
Load legal size paper
Load envelopes
Using the multipurpose feeder
Open the multipurpose feeder
Flex the sheets of paper back and forth to loosen them
Load paper for one-sided (simplex) printing ‑ without stapler
Load paper for one‑sided (simplex) printing ‑ with stapler
Load paper for two-sided (duplex) printing ‑ without stapler
Load paper for two‑sided (duplex) printing ‑ with stapler
Flex the envelopes back and forth to loosen them
Load envelopes
Loading the ADF
Load the ADF
Using the high capacity feeder
Open the high capacity feeder and adjust the settings
Load letter size paper
Load A5 size paper
Load the high capacity feeder for one-sided (simplex) printing ‑ without a stapler
Load the high capacity feeder for two-sided (duplex) printing ‑ without a stapler
Load the high capacity feeder for one‑ or two‑sided printing ‑ with a stapler
Replacing supplies
Replacing the toner cartridge
Remove the used toner cartridge
Unpack the toner cartridge and remove all packing material
Insert the toner cartridge
Recycle the used toner cartridge
Replacing the imaging unit
Remove the used toner cartridge
Remove the imaging unit
Unpack the imaging unit and remove all packing material
Insert the imaging unit
Insert the toner cartridge
Recycle the used imaging unit
Replacing the staple cartridge
Remove the used staple cartridge
Insert the new staple cartridge
Replacing parts
Replacing the fuser kit
Turn off the printer
Remove the used fuser kit
Insert the new fuser kit
Turn on the printer
Cleaning the scanner
Maintaining the printer
Replacing the fuser kit
Turn off the printer
Remove the used fuser kit
Insert the new fuser kit
Turn on the printer
Cleaning the scanner
Troubleshooting
200–201 paper jams
Remove internal jams behind the toner cartridge and imaging unit
Insert the imaging unit
Insert the toner cartridge
Touch Done
202 paper jams
Remove jams from inside the upper rear door
Touch Done
203 paper jams
Remove standard output bin jams
Touch Done
Make sure all fragments are removed
231–234 paper jams
Remove tray 1
Remove jams from the upper rear door
Remove jams from the lower rear door
Insert tray 1
Touch Done
235–239 paper jams
Remove tray 1
Remove jams from the duplex unit
Insert tray 1
Touch Done
24x paper jams
Remove jams from the tray indicated on the printer display
Touch Done
250 paper jams
Remove jams from the manual feeder
Touch Done
41y.xx paper jams
Remove jams from the mailbox
Touch Done
43y.xx paper jams
Remove jams from the rear output expander door
Touch Done
451 paper jams
Remove jams from the staple finisher
Touch Done
455–457 paper jams
Remove jams from the exit bin and check for loose staples
Remove the stapler cartridge
Remove jammed staples from the cartridge
Load and insert the stapler cartridge
Touch Done
View product documentation
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Preparing your printer
Setting up the printer
Remove the printer from the carton
Remove the tape and packaging
Open and adjust tray 1
Flex and fan the paper
Load paper
Turn on the printer
Using your printer
Loading paper trays
Load the standard paper tray
Flex the sheets of paper back and forth to loosen them
Load letter size paper
Adjust guides for legal size paper
Load legal size paper
Load envelopes
Using the multipurpose feeder
Open the multipurpose feeder
Flex the sheets of paper back and forth to loosen them
Load paper for one-sided (simplex) printing ‑ without stapler
Load paper for one‑sided (simplex) printing ‑ with stapler
Load paper for two-sided (duplex) printing ‑ without stapler
Load paper for two‑sided (duplex) printing ‑ with stapler
Flex the envelopes back and forth to loosen them
Load envelopes
Loading the ADF
Load the ADF
Using the high capacity feeder
Open the high capacity feeder and adjust the settings
Load letter size paper
Load A5 size paper
Load the high capacity feeder for one-sided (simplex) printing ‑ without a stapler
Load the high capacity feeder for two-sided (duplex) printing ‑ without a stapler
Load the high capacity feeder for one‑ or two‑sided printing ‑ with a stapler
Replacing supplies
Replacing the toner cartridge
Remove the used toner cartridge
Unpack the toner cartridge and remove all packing material
Insert the toner cartridge
Recycle the used toner cartridge
Replacing the imaging unit
Remove the used toner cartridge
Remove the imaging unit
Unpack the imaging unit and remove all packing material
Insert the imaging unit
Insert the toner cartridge
Recycle the used imaging unit
Replacing the staple cartridge
Remove the used staple cartridge
Insert the new staple cartridge
Replacing parts
Replacing the fuser kit
Turn off the printer
Remove the used fuser kit
Insert the new fuser kit
Turn on the printer
Cleaning the scanner
Maintaining the printer
Replacing the fuser kit
Turn off the printer
Remove the used fuser kit
Insert the new fuser kit
Turn on the printer
Cleaning the scanner
Troubleshooting
200–201 paper jams
Remove internal jams behind the toner cartridge and imaging unit
Insert the imaging unit
Insert the toner cartridge
Touch Done
202 paper jams
Remove jams from inside the upper rear door
Touch Done
203 paper jams
Remove standard output bin jams
Touch Done
Make sure all fragments are removed
231–234 paper jams
Remove tray 1
Remove jams from the upper rear door
Remove jams from the lower rear door
Insert tray 1
Touch Done
235–239 paper jams
Remove tray 1
Remove jams from the duplex unit
Insert tray 1
Touch Done
24x paper jams
Remove jams from the tray indicated on the printer display
Touch Done
250 paper jams
Remove jams from the manual feeder
Touch Done
41y.xx paper jams
Remove jams from the mailbox
Touch Done
43y.xx paper jams
Remove jams from the rear output expander door
Touch Done
451 paper jams
Remove jams from the staple finisher
Touch Done
455–457 paper jams
Remove jams from the exit bin and check for loose staples
Remove the stapler cartridge
Remove jammed staples from the cartridge
Load and insert the stapler cartridge
Touch Done
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