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How-to Videos
Multifunction Products
Lexmark X738
Lexmark X738
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24x paper jam
Preparing your printer
Unpacking the printer
Open the carton, and then remove the accessories
Remove the carton clips, and then lift the carton
Open the bag
Lift the printer away from the packaging
Remove the tape and external packaging
Unlock the scanner
Pull out the tray completely
Adjust the paper guides
Load the paper
Insert the tray
Open the front doors, and then remove the internal packaging
Attach the cables
Using your printer
Loading Tray 1
Pull out the tray completely
Load the paper
Insert the tray
Loading the multipurpose feeder
Open the multipurpose feeder
Load letterhead paper
Load the envelopes
Loading the ADF
Load the document faceup into the ADF
Loading the scanner glass
Place the document facedown on the scanner glass
Replacing supplies
Replacing the toner cartridge
Open the front doors
Remove the used toner cartridge, and then set it aside
Unpack the new toner cartridge
Shake the new toner cartridge to evenly distribute the toner
Insert the toner cartridge
Close the printer doors
Return the used toner cartridge to Lexmark
Replacing the photoconductors
Turn off the printer
Open the front doors
Remove the used photoconductor from the printer
Unpack the new photoconductor
Insert the photoconductor
Close the front doors
Turn on the printer
Reset the maintenance counter
Return the photoconductor to Lexmark
Service maintenance
Replacing the transfer module
Turn off the printer
Unplug the power cord from the electrical outlet
Open the front doors
Remove the transfer module from the printer
Unpack the new transfer module
Install the transfer module
Remove the photoconductors from the used transfer module
Insert the photoconductors into the new transfer module
Close the front doors
Connect the power cord to a properly grounded electrical outlet
Turn on the printer
Replacing the waste toner box
Remove the used waste toner box
Unpack the new waste toner box
Insert the waste toner box
Return the waste toner box to Lexmark
Replacing the fuser
Turn off the printer
Unplug the power cord from the printer
Open the front doors
Remove the used fuser
Unpack the new fuser
Insert the new fuser
Close the front doors
Connect the power cord to the printer
Turn on the printer
Cleaning the scanner glass
Open the scanner cover
Clean the scanner glass
Dry the scanner glass with a lint‑free cloth
Close the scanner cover
Replacing the air filter and separator pad
Open the scanner cover
Locate the spare parts
Close the storage area
Remove the used air filter
Install the new air filter
Open the ADF cover
Remove the separator pad
Install the separator pad
Close the ADF cover
Replacing the ADF pick pad
Open the ADF cover
Remove the used ADF pick pad
Install the new ADF pick pad
Close the ADF cover
Replacing the ADF pick roller assembly
Open the ADF cover
Remove the used ADF pick roller assembly
Install the new ADF pick roller assembly
Close the ADF cover
Troubleshooting
200‑201 paper jams
Open the front doors
Remove the paper jam in front of the toner cartridge
Remove the paper jam under the photoconductors
Remove the paper jam under the photoconductor unit
Remove the paper jam visible under the fuser
Remove the fuser
Remove the paper jam in the fuser
Insert the fuser
Close the front doors
202–203 paper jams
Remove the paper jam in the standard exit bin
Open the front doors
Remove the paper jam under the fuser
Remove the fuser from the printer
Remove the paper jam from the fuser
Insert the fuser
Close the doors
203‑230 paper jams
Remove the paper jam from the exit bin
Open the front doors
Remove the duplex unit, and then remove the paper jam
Remove the paper jam in the duplex unit
Close the front doors
24x paper jam
Remove the jammed paper in Tray 1
Remove Tray 1, and then remove the jammed paper in Tray 2
Remove the jammed paper in one of the optional trays
250 paper jam
Remove the paper jam in the multipurpose feeder
Load envelopes or other media
290–294 paper jams
Remove the paper jam in the ADF
Load the ADF
View product documentation
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Preparing your printer
Unpacking the printer
Open the carton, and then remove the accessories
Remove the carton clips, and then lift the carton
Open the bag
Lift the printer away from the packaging
Remove the tape and external packaging
Unlock the scanner
Pull out the tray completely
Adjust the paper guides
Load the paper
Insert the tray
Open the front doors, and then remove the internal packaging
Attach the cables
Using your printer
Loading Tray 1
Pull out the tray completely
Load the paper
Insert the tray
Loading the multipurpose feeder
Open the multipurpose feeder
Load letterhead paper
Load the envelopes
Loading the ADF
Load the document faceup into the ADF
Loading the scanner glass
Place the document facedown on the scanner glass
Replacing supplies
Replacing the toner cartridge
Open the front doors
Remove the used toner cartridge, and then set it aside
Unpack the new toner cartridge
Shake the new toner cartridge to evenly distribute the toner
Insert the toner cartridge
Close the printer doors
Return the used toner cartridge to Lexmark
Replacing the photoconductors
Turn off the printer
Open the front doors
Remove the used photoconductor from the printer
Unpack the new photoconductor
Insert the photoconductor
Close the front doors
Turn on the printer
Reset the maintenance counter
Return the photoconductor to Lexmark
Service maintenance
Replacing the transfer module
Turn off the printer
Unplug the power cord from the electrical outlet
Open the front doors
Remove the transfer module from the printer
Unpack the new transfer module
Install the transfer module
Remove the photoconductors from the used transfer module
Insert the photoconductors into the new transfer module
Close the front doors
Connect the power cord to a properly grounded electrical outlet
Turn on the printer
Replacing the waste toner box
Remove the used waste toner box
Unpack the new waste toner box
Insert the waste toner box
Return the waste toner box to Lexmark
Replacing the fuser
Turn off the printer
Unplug the power cord from the printer
Open the front doors
Remove the used fuser
Unpack the new fuser
Insert the new fuser
Close the front doors
Connect the power cord to the printer
Turn on the printer
Cleaning the scanner glass
Open the scanner cover
Clean the scanner glass
Dry the scanner glass with a lint‑free cloth
Close the scanner cover
Replacing the air filter and separator pad
Open the scanner cover
Locate the spare parts
Close the storage area
Remove the used air filter
Install the new air filter
Open the ADF cover
Remove the separator pad
Install the separator pad
Close the ADF cover
Replacing the ADF pick pad
Open the ADF cover
Remove the used ADF pick pad
Install the new ADF pick pad
Close the ADF cover
Replacing the ADF pick roller assembly
Open the ADF cover
Remove the used ADF pick roller assembly
Install the new ADF pick roller assembly
Close the ADF cover
Troubleshooting
200‑201 paper jams
Open the front doors
Remove the paper jam in front of the toner cartridge
Remove the paper jam under the photoconductors
Remove the paper jam under the photoconductor unit
Remove the paper jam visible under the fuser
Remove the fuser
Remove the paper jam in the fuser
Insert the fuser
Close the front doors
202–203 paper jams
Remove the paper jam in the standard exit bin
Open the front doors
Remove the paper jam under the fuser
Remove the fuser from the printer
Remove the paper jam from the fuser
Insert the fuser
Close the doors
203‑230 paper jams
Remove the paper jam from the exit bin
Open the front doors
Remove the duplex unit, and then remove the paper jam
Remove the paper jam in the duplex unit
Close the front doors
24x paper jam
Remove the jammed paper in Tray 1
Remove Tray 1, and then remove the jammed paper in Tray 2
Remove the jammed paper in one of the optional trays
250 paper jam
Remove the paper jam in the multipurpose feeder
Load envelopes or other media
290–294 paper jams
Remove the paper jam in the ADF
Load the ADF
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