ENUS32454Affected Products:
Multifunction: 4600, CX417, CX517, MX417, MX517, MX617, MX717, MX718, MX410, MX510, MX511, MX610, MX611, MX6500, MX710, MX711, MX810, MX811, MX812, X642, X644, X646, X746, X748, X782, X850, X852, X854, X940, X945
Issue Description:
This article does not cover the full gamut of Knowledgebase articles that relate to this topic. Its intent is to provide instructional guidance and critical update information. This informatin may differ between MFP (Multi-function Printer) models.
Scan Methods
Please reference the User's Guide, software help, and other forms of technical support if you cannot find the topic of interest. Click here to return to the 'Main Scanner and Scanning Topic List.'
Scanner Connections:
Some of the earliest MFPs had scanners attached to the printer using an array of different cable interfaces.
Always make sure that these cables are fully seated before performing any other scan-related functions.
Legacy MFPs
| Legacy Scanner Model | Machine Type | Connection/Cable Interface |
X242 | 4036-301 | SCSI |
X3100 | 4036-302 | IEEE-1394 (Firewire) |
X443 | 4036-305 | SCSI |
X3200 | 4036-306 | IEEE-1394 (Firewire) |
X7500 | 4036-501 | Proprietary Molex |
X5500 | 4036-402 | Proprietary Molex |
Scan to Network Folder Topics (, , ):
| Article Title | MFP Series | Article Link |
| Scan to network folder via SMB configuration and free "Scan2Network" application |
How to Set Up the Scan-to-Network Embedded Solution on X64x, X85x, X78xe, X4600, X94xe Series Products | X64x, X85x, X78xe, X4600, X94xe, 2009 and 2010 MFPs | xref_HO3244_xref . |
Disabled NetBIOS Prevents Successful Scan to Network: NetBIOS Shares Port Access with Embedded Solution | X64x, X85x, X78xe, X4600, X94xe, 2000 and 2010 MFPs | xref_SO4635_xref |
Special Characters ( /,?,#,%) Not Allowed in Password with Lexmark Scan-to-Network Embedded Solution | X64x, X85x, X78xe, X4600, X94xe, 2000 and 2010 MFPs | xref_SO4650_xref . |
What is the XML File Used for in the Lexmark X642, X644 and X646 Scan to Network Settings? | X64x, X85x, X78xe, X4600, X94xe, '09 | xref_SO4300_xref . |
Macintosh: How to Perform a Scan-to-Macintosh with a Lexmark MFD (Multifunction Device) | X64x, X85x, X78xe, X4600, X94xe, '09 | xref_HO3256_xref . |
How to Setup Scan to PC on the X560 MFP | X560 MFP
Note:
File sharing information may still provide assistance regardless of the model. | xref_SO4463_xref |
How to Set Up Scan-to-PC with the X500 Series AIO (All-In-One) | X500 MFP
Note:
File sharing information may still provide assistance regardless of the model. | xref_HO3224_xref |
LDAP or Directory Services Configuration for Scan to Network | X548, X74x, X792, X925, X95x, CX410/510, MX410/51x/61x/71x/81x/91x | xref_FA715_xref 2014 change: The Home Directory value is different than expected for devices with certain firmware revisions. |
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Scan to PC via the MFPs Embedded Web Server:
| Article Title | MFP Series | Article Link |
Activation and Behavior of the "Multi-Use Profile" Scan-to-PC Feature | All* | xref_HO3459_xref |
How to Create a Scan-to-PC Profile: Scanback Utility and Embedded Web Server | All* | xref_HO328_xref . |
Scan-to-PC Files Not Appearing in Destination Directory within Windows Vista; IE 7 'Protected Mode' Prevents Writing to Destination Folders | All* | xref_SO4126_xref |
Scan to PC Profiles Are Not Deleted Automatically | All* | xref_SO1889_xref |
Scan to PC Displays in the Wrong Language | All* | xref_SO3656_xref |
Scan to PC Profile Failing on X85x and X64x Printers | 2006 - Current Products | xref_SO3271_xref |
Network Scan-to-PC: Equivalent Scan Resolution (DPI) Values with Laser Multifunction Printers or All-In-Ones | All* | xref_SO4647_xref |
xref_SO4541_xref
if unfamiliar with the location of the printer's web page.
Scanback Utility:
| Article Title | MFP Series | Article Link |
How to Create a Scan-to-PC Profile: Scanback Utility and Embedded Web Server | All* | xref_HO328_xref . |
Scanback Utility Not Working with the X34Xn Multifunction Printer | X34x Series | xref_SO4006_xref . |
Unable to Scan a Landscape Image Using ScanBack Software | Legacy MFPs | xref_SO2739_xref . |
Is ScanBack Supported in Windows Terminal Server | All* | xref_FA20_xref . |
Ports Used for the ScanBack Utility | All* | xref_SO3698_xref . |
TWAIN:
| Article Title | MFP Series | Article Link |
Troublshooting How to Use Twacker to Test the Functionality of a TWAIN Driver | All* | xref_SO4464_xref . |
Blue Blackground on Scanned Image: X342 MFP USB Twain Scan Driver Anomaly Not Observable on Network Scan | X34x Series | xref_SO4670_xref . |
Network Twain is not Available in Terminal Services Environment (To be completed) | All* | xref_SO4683_xref . |
X422 is Not Listed as an Option for TWAIN or WIA Drivers Over a Network | X422 MFP | xref_FA268_xref . |
X215 Twain driver Is Not Working | X215 AIO or All* | xref_SO1789_xref . |
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Other Scan to PC Related Articles:
| Article Title | MFP Series | Article Link |
Can I Scan Multiple Pages from the X215 ADF to my PC?
NOTE: Application may allow for suppression of "TWAIN" driver and provide an "Enable document feeder" option. | X215 MFP (local USB attach) | xref_HO1519_xref |
How to Set Up Scan-to-Network General Settings | Legacy MFPs | xref_HO336_xref . |
TIFF Files Are Not Compressed when Scan to Network Is Used | Legacy MFPs | xref_SO2622_xref . |
How to Set the Port Range for Scanning to PC on an X644e/X646e MFP | X64x, X85x, X78xe, X4600, X94xe, '09 | xref_HO3024_xref . |
Screen Freezes on Scanning... On the X64x, X85x, X78xe, X4600, X94xe MFPs | X64x, X85x, X78xe, X4600, X94xe, '09 | xref_SO3285_xref . |
How to Set the Port Range on the X422 when Scanning to PC | X422 MFP | xref_HO3031_xref . |
* Exceptions apply.
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Scan to E-mail, FTP, Remote Copy, Other:
| Topic | MFP or AIO Series | Article Link |
| E-mail |
How to create a Scan To E-mail destination | Legacy MFPs | xref_HO334_xref |
How to Enable Automatic Population of the Reply Address in Scanned E-Mails | 3x00 scanner equipped MFPs and X62x, X75xe, X82xe, X83xe Series MFPs | xref_HO1682_xref |
How to Create a Scan to E-mail Profile | Legacy MFPs | xref_HO327_xref |
How to set up Scan To E-mail preferences | Legacy MFPs | xref_HO337_xref |
MFP Returning "Group E-Mail list" Instead of the Real User's E-mail Address | Legacy MFPs | Contact Lexmark Technical Support |
E-mail Sent To Wrong Address? | Legacy MFPs | Contact Lexmark Technical Support |
Scan Log Produces a Mail Server Response of File Size Too Large; Scan to E-mail Behavior | X64x, X85x, X78xe, X4600, X94xe | xref_HO3503_xref |
How to Set Up an E-mail Server for Scanning to E-mail with the X642x/X646x/X85Xe Interface | X64x, X85x, X78xe, X4600, X94xe | xref_HO3207_xref |
How to Set the E-mail Size Limit on a Multifunction Printer | X64x, X85x, X78xe, X4600, X94xe | xref_HO2828_xref |
How to Set Up Scan to E-mail Shortcuts on the X422 | X422 MFP | xref_SO3330_xref |
X422 SMTP Error Codes | X422 MFP | Contact Lexmark Technical Support |
| FTP |
Is There a Way to Change the Default Scan to FTP Port? | Legacy MFPs | xref_HO2647_xref |
Can the Scan-to-FTP Time Stamp Be Removed? | MFPs after 2003 | xref_FA228_xref |
How to Enable Scan to FTP | X64x, X85x, X78xe, X4600, X94xe | xref_HO3095_xref |
How to Create a Scan-to-FTP Destination | Legacy MFPs | xref_HO333_xref |
How to Set Up the MFP to Print a Scanned Copy from Another Printer (Remote Copy Legacy Products)
Note:Remote Copy - Scan-to-FTP server on another printer that accepts PostScript and has FTP enabled. | Legacy MFPs | xref_HO1346_xref |
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LEGACY ID: SO4735