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Lexmark MX331

Lexmark MX331

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Knowledge base
Setup, installation, and configuration issues
Print Issues
Scan and copy issues
E-mail issues
Fax issues
Network and wireless issues
Paper jams
Error codes and messages
Other troubleshooting
Firmware
Operating System
Escalation checklist
Learn about the printer
Finding information about the printer
Finding the printer serial number
Printer configuration
Using the control panel
Customizing the home screen
Changing the language of the keyboard on the display
Understanding the status of the indicator light
Selecting paper
Set up, install, and configure
Selecting a location for the printer
Attaching cables
Installing optional trays
Setting up the printer to fax
Configuring the email SMTP settings
Loading paper and specialty media
Installing and updating software, drivers, and firmware
Networking
Creating a Cloud Connector profile
Printing the Menu Settings Page
Secure the printer
Locating the security slot
Erasing printer memory
Restoring factory default settings
Statement of Volatility
Print
Printing from a computer
Printing from a mobile device
Printing from a flash drive
Supported flash drives and file types
Configuring confidential jobs
Printing confidential and other held jobs
Printing from a Cloud Connector profile
Printing a font sample list
Placing separator sheets between copies
Canceling a print job
Adjusting toner darkness
Copy
Using the automatic document feeder and scanner glass
Making copies
Copying photos
Copying on letterhead
Copying on both sides of the paper
Reducing or enlarging copies
Copying multiple pages onto a single sheet
Collating copies
Copying cards
Creating a copy shortcut
E-mail
Using the automatic document feeder and scanner glass
Sending an e-mail
Creating an e-mail shortcut
Fax
Using the automatic document feeder and scanner glass
Sending a fax
Scheduling a fax
Creating a fax destination shortcut
Changing the fax resolution
Adjusting the fax darkness
Printing a fax log
Blocking junk faxes
Holding faxes
Forwarding a fax
Scan
Using the automatic document feeder and scanner glass
Scanning to a computer
Scanning to an FTP server using a shortcut
Scanning to a network folder using a shortcut
Scanning to a flash drive
Scanning to a Cloud Connector profile
Use printer menus
Menu map
Device
Print
Paper
Copy
Fax
E-mail
FTP
USB Drive
Network/Ports
Security
Cloud Connector
Reports
Troubleshooting
Maintain the printer
Checking the status of parts and supplies
Configuring supply notifications
Setting up e‑mail alerts
Viewing reports
Ordering parts and supplies
Replacing parts and supplies
Cleaning printer parts
Saving energy and paper
Moving the printer to another location
Shipping the printer
Troubleshoot a problem
Print quality problems
Printing problems
The printer is not responding
Unable to read flash drive
Enabling the USB port
Network connection problems
Issues with supplies
Clearing jams
Paper feed problems
E-mailing problems
Faxing problems
Scanning problems
Contacting customer support
Recycle and dispose
Recycling Lexmark products
Recycling Lexmark packaging
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