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Downtime Assistant

Downtime Assistant

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Knowledge Base Solution

Downtime Reports Application Renamed to Downtime Assistant
Unable to install solutions via the embedded web server
Unable to Successfully Send Jobs to Multiple Destinations via Multi Send or Print Multiple Files via Downtime Reports
Downtime Assistant Unable to Retrieve Reports from the Configured Source Report Folder
Resource Values in the Embedded Solutions? or Apps? System Tab Explained
Logs Gzip Compressed File Support and Collection Explained
Exporting and importing user-defined configuration settings
Printing to file or creating a print output file
Capturing the Device Description (DEVD) and Output Queue (OUTQ) settings in AS/400
Creating and exporting a Spool File from AS/400 to a Windows PC
Capturing an IPDS Trace in AS400 / OS400 Environments
Performing a network trace
Obtaining the Menu Settings page (November 2017)
Lexmark Device Quota: monthly usage fails to reset
How to Locate the Serial Number, TLI, Config ID, and Machine Type on a Lexmark CS310, CS410, CS510, CX310, CX410, and CX510
Exporting or importing the Virtual Configuration Center (VCC) Bundle.ZIP configuration file
How to upgrade new Embedded Solutions Framework (eSF) applications for Lexmark Print Management (LPM-SaaS and LPM-Serverless)
Colors are too dark or black shading is covering partial or entire page
'Supply notification settings' alert failures: VCC name changes in EC4 (.P416) and backwards EC firmware compatibility
Capturing a spool or job file in Linux
Capturing a spool or job file in Macintosh OS
Missing color plane or very light color (one color) on printed pages
Color missing or very light print output exhibited on all colors on pages printed
Downtime Assistant ‑ Internal error in Web Application when printing file
Downtime Assistant – Unable to retrieve folder from FTP Server
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