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Lexmark Cloud Services

Lexmark Cloud Services

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Knowledge base
"How To" and General information
Troubleshooting
Other troubleshooting
Escalation checklist
What's new
July 2024 release
June 2024 release
April 2024 release
March 2024 release
February 2024 release
December 2023 release
November 2023 release
September 2023 release
August 2023 release
June 2023 release
May 2023 release
March 2023 release
January 2023 release
December 2022 release
October 2022 release
Overview
Understanding Lexmark Cloud Services
Getting started
Accessing the Lexmark Cloud Services dashboard
Managing the dashboard
Preparing for configuration
Deployment readiness checklist
Firewalls and proxy servers
Supported printer models
Viewing the printer firmware version
Updating printer firmware from the Embedded Web Server
Viewing the Embedded Solutions Framework (eSF) version
Rollout Guide
Overview
Manage your organization
Add and edit your users
Enroll your printers
Deploy applications and configure your printers
Customize your print environment
Using notification policies
Account Management
Overview
Accessing the Account Management web portal
Understanding roles
Organization administrator
Configuring Azure Active Directory (AD) with OIDC Federation
Configuring Microsoft Entra ID with SAML Federation
Partner administrator
Managing printer logins
Fleet Management
Overview
Choosing an agent
Accessing the Fleet Management web portal
Understanding the Agents tab
Updating agents for multiple organizations
Updating applications for all organizations
Updating the firmware for all organizations
Adding printers
Managing enrolled printers
Apps Management
Using a mobile device
Managing resources and configurations
Performing configuration policy conformance and enforcement
Managing notifications
Understanding MPS Express
Managing tasks
Print Management
Overview
Accessing the Print Management web portal
Administrative tasks
Managing print queues
Uploading files to the Print Management web portal
Managing delegates
Viewing the print job history
Downloading the Lexmark Print Management Client
Installing the Lexmark Print Management Client
Enabling automatic updates for Lexmark Print Management Client
Managing the Lexmark Print Management Client
Sending print jobs to Lexmark Cloud Services
Mobile printing
Choosing an application for releasing print jobs
Releasing print jobs using the eSF application on the printer
Printing jobs using automatic print release
Configuring the Guest Print feature
Configuring Cloud Print Release
Printing jobs from third‑party printers using Cloud Print Management
Using the Mobile Enhanced Solutions
Using Direct Print
Scan Management
Overview
Accessing the Scan Management web portal
Configuring the Scan Management settings
Managing a cloud storage account
Managing scan destinations
Sending scan jobs using the Cloud Scan application
Analytics
Accessing the Analytics web portal
Understanding reports
Generating reports
Exporting reports
Understanding the Print Outliers report
Understanding the Print Summary report
Translation Assistant
Understanding Translation Assistant
Using Translation Assistant
Translation Quota
Mobile Enhanced Solutions
Understanding Mobile Enhanced Solutions
Enabling Mobile Enhanced Solutions in the printer
Accessing Mobile Enhanced Solutions
Using My jobs
Logging out of Mobile Enhanced Solutions
Announcement Center
Understanding the Announcement Center
Viewing an announcement
Redaction Assistant Portal
Understanding the Redaction Assistant
Accessing the Redaction Assistant
Using the Redaction Assistant
Solution Quota Manager
Understanding the Solution Quota Manager
Solution Quota
Troubleshooting
Account Management troubleshooting
Fleet Management troubleshooting
Print Management troubleshooting
Scan Management troubleshooting
Analytics troubleshooting
Appendix
Integrating Cloud Fleet Management to third‑party software
Integrating Cloud Fleet Management to third‑party software for version 1.0
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