Step 1 ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Using the Maintenance Defect Ruler page, measure the distance between the repeating defects on the affected color page. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Replace the supply item that matches the measurement on the affected color page. Photoconductor unit - 125.70
mm (4.95
in.)
- 35.40
mm (1.39
in.)
Developer unit - 42
mm (1.65
in.)
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Print the quality sample pages.
Do the defects appear? | Take note of the distance, and then contact customer support or your service representative. | The problem is solved. |
Step 2 ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Using the Maintenance Defect Ruler page, measure the distance between the repeating defects on the affected color page. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Replace the supply item that matches the measurement on the affected color page. Transfer roller - 78.50
mm (3.09
in.)
Transfer module - 47.10
mm (1.86
in.)
- 90
mm (3.54
in.)
Fuser - 96.60
mm (3.80
in.)
- 127.60
mm (5.02
in.)
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Print the quality sample pages.
Do the defects appear? | Take note of the distance, and then contact customer support or your service representative. | The problem is solved. |