Step 1 From the Quality menu on the control panel, select Color Adjust. Resend the print job.
Is the print still too dark? | Go to step 2. | The problem is solved. |
Step 2 Depending on your operating system, reduce the toner darkness from the Printing Preferences or Print dialog. Note: You can also change the settings on the printer control panel. Resend the print job.
Is the print still too dark? | Go to step 3. | The problem is solved. |
Step 3 Depending on your operating system, specify the paper type, texture, and weight from the Printing Preferences or Print dialog. Notes: - Make sure that the settings match the paper loaded in the tray.
- You can also change the settings on the printer control panel.
Resend the print job.
Is the print still too dark? | Go to step 4. | The problem is solved. |
Step 4 Make sure that the paper has no texture or rough finishes. Are you printing on textured or rough paper? | Change the texture settings to match the paper you are printing on. | Go to step 5. |
Step 5 Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. Resend the print job.
Is the print still too dark? | Go to step 6. | The problem is solved. |
Step 6 Remove, and then reinstall the waste toner bottle. From the Quality menu on the control panel, select Color Adjust. Resend the print job.
Is the print still too dark? | Contact customer support. | The problem is solved. |