Turn off the printer.
Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully powered up, the touch screen displays a list of functions, instead of the standard home screen icons.
Touch Wipe All Settings.
The printer will restart several times during this process.
Note: Wipe All Settings securely removes device settings, solutions, jobs, faxes, and passwords from the printer memory.
Touch Back > Exit Config Menu.
The printer will perform a power‑on reset, and then return to normal operating mode.