Step 1 ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Adjust the guides in the tray to the correct position for the paper loaded. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Print the document.
Is the paper curled? | Go to step 2. | The problem is solved. |
Step 2 ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Notes: - Make sure that the setting matches the paper loaded.
- You can also change the setting on the printer control panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Print the document.
Is the paper curled? | Go to step 3. | The problem is solved. |
Step 3 Print on the other side of the paper. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove paper, flip it over, and then reload paper. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Print the document.
Is the paper curled? | Go to step 4. | The problem is solved. |
Step 4 ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Print the document.
Is the paper curled? | Contact customer support. | The problem is solved. |