Step 1 ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Load the tray with the correct paper type. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Print the document.
Do ghost images appear on prints? | Go to step 2. | The problem is solved. |
Step 2 ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Notes: - Make sure that the setting matches the paper loaded.
- You can also change the setting on the printer control panel. Navigate to Settings > Paper > Tray Configuration > Paper Size/Type.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Print the document.
Do ghost images appear on prints? | Go to step 3. | The problem is solved. |
Step 3 ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Perform Color Adjust. From the control panel, navigate to: Settings > Print > Quality > Advanced Imaging > Color Adjust. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Print the document.
Do ghost images appear on prints? | Go to step 4. | The problem is solved. |
Step 4 ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Open the front door, and then firmly push it down. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Pull out the print cartridge tray. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove, and then insert the print cartridges. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Insert the print cartridge tray, and then close the door. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Print the document.
Do ghost images appear on prints? | Contact customer support. | The problem is solved. |