2.01 | Supply needed. | Touch Cancel Job and order the needed supply. For more information, see Ordering parts and supplies. |
3.01 | The standard output bin is full. | Remove paper from the bin, and then touch Continue. |
3.21, 3.22, 3.23, 3.24 | Remove paper behind tray [x]. | ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove the indicated tray. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove any jammed paper in the area. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Insert the tray.
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7.13, 7.23, 7.33,7.43, 7.53 | Insert tray [x]. | Try either of the following: - Insert the indicated tray.
- Cancel the current print job.
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8.01 | Close the front door. | Keep the front door closed unless performing maintenance. |
8.02, 8.03, 8.04, 8.05 | Close door [x]. | Keep the indicated door closed unless performing maintenance. |
8.06 | Attach tray 5. | Slide the tray to the left, and then slide it back into place. |
8.07 | Close paper transport cover F. | Keep the paper transport cover F closed unless performing maintenance. |
8.08 | Close the staple finisher front door. | Keep the finisher front door closed unless performing maintenance. |
8.09 | Close staple, hole punch finisher top cover. | Keep the finisher top cover closed unless performing maintenance. |
9.00 | Printer had to restart. Last job may be incomplete. | Touch Continue to clear the message and continue printing. |
11.11, 11.21, 11.31, 11.41, 11.51 | Load [source] with [type] [size]. | Load the indicated tray with paper. For more information, see Loading paper and specialty media. |
11.12, 11.22, 11.32, 11.42, 11.52 | Load [source] with [type] [size] [orientation]. |
11.81, 11.91 | Load multipurpose feeder with [type] [size]. | Load the multipurpose feeder with paper. For more information, see Loading the multipurpose feeder. |
11.82, 11.92 | Load multipurpose feeder with [type] [size] [orientation]. |
12.11, 12.21, 12.31, 12.41, 12.51 | Change [source] to [type] [size]. | Pull out the indicated tray, remove paper, and then load the correct paper type and size. For more information, see Loading paper and specialty media. |
12.12, 12.22, 12.32, 12.42, 12.52 | Change [source] to [type] [size] [orientation]. |
12.91 | Change multipurpose feeder to [type] [size]. | Remove paper, and then load the correct paper type and size. For more information, see Loading the multipurpose feeder. |
12.92 | Change multipurpose feeder to [type] [size] [orientation]. |
31.00 | Insert hole punch box. | ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Open the paper transport cover F. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove the hole punch box. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Insert the hole punch box.
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31.35 | Reinstall missing or unresponsive waste toner bottle. | ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Open the front door. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Unlock, and then remove the waste toner bottle. Note: To avoid spilling the toner, place the bottle in an upright position. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Insert the waste toner bottle, and then lock it in place. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Close the front door.
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31.40, 31.41, 31.42, 31.43 | Reinstall missing or unresponsive [color] cartridge. | ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Open the front door. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove the cartridge. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Insert the cartridge. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Close the front door.
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31.60, 31.61, 31.62, 31.63 | Reinstall missing or unresponsive [color] photoconductor. | ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Open the front door. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Unlock, and then remove the waste toner bottle. Note: To avoid spilling the toner, place the bottle in an upright position. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Unlock, and then remove the photoconductor unit. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Insert the photoconductor unit, and then lock it in place. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Insert the waste toner bottle, and then lock it in place. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Close the front door.
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32.40, 31.41, 31.42, 31.43 | Replace unsupported [color] cartridge. | See Replacing a toner cartridge. |
32.60, 32.61, 32.62, 32.63 | Replace unsupported [color] photoconductor. | See Replacing a photoconductor unit. |
34.00 | Paper too short. | Set the paper size setting to match the paper loaded in the tray. From the home screen, touch Settings > Paper > Tray > Configuration > Paper Size/Type. |
34.10, 34.20, 34.30, 34.40, 34.50 | Check [source], adjust guides and orientation. | Pull out the indicated tray, and then make sure that the paper is loaded correctly. For more information, see Loading paper and specialty media. |
34.90 | Check multipurpose feeder, adjust guides and orientation. | Make sure that the paper is loaded correctly. For more information, see Loading the multipurpose feeder. |
37.10 | Insufficient memory to collate job. | Try either of the following: - Touch Continue to print the part of the job that is stored and to begin collating the rest of the print job.
- Cancel the current print job.
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37.30 | Insufficient memory, some held jobs were deleted. | Touch Continue to clear the message and continue printing. |
38.10 | Memory full. | Try one or more of the following: - Touch Continue to clear the message and continue printing.
- Cancel the current print job.
- Install more printer memory.
- Reduce the number of pages in the print job.
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39.10 | Complex page, some data may not have printed. | Try one or more of the following: - Touch Continue to clear the message and continue printing.
- Cancel the current print job.
- Install more printer memory.
- Reduce the complexity and size of the print job before sending it to print again.
- Reduce the number of pages in the print job.
- Reduce the number and size of any downloaded fonts.
- Delete any unnecessary fonts or macros from the print job.
- Reduce the number of graphics in the print job.
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51 | Defective flash detected. | Try one or more of the following: - Replace the flash card.
- Touch Continue to clear the message and continue printing.
- Cancel the current print job.
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52 | Not enough free space in flash memory for resources. | Try one or more of the following: |
55.1 | Error reading USB drive. Remove USB | Remove the flash drive to continue. |
55.2 | Error reading USB hub. Remove hub. | Remove the USB hub to continue. |
55.3 | Unplug and change mode. |
61 | Remove defective disk. | Replace the defective storage drive. |
62 | Disk full. | Try one or more of the following: - Touch Continue to clear the message and continue printing.
- Delete fonts, macros, and other data stored in the hard disk.
- Install a hard disk. For more information, see Installing a printer hard disk.
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63 | Format the disk. | Formatting now wipes all information from the storage drive. To format the storage drive, do the following: ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) From the home screen, touch Settings > Device > Maintenance > Out of Service Erase. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Touch Sanitize all information on hard disk, and then touch ERASE.
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71.01 | Fax Station Name not set up. Contact system administrator. | See Setting up the fax function using analog fax. |
71.02 | Fax Station Number not set up. Contact system administrator. |
71.03 | No analog phone line connected to modem, fax is disabled. | Check the connection and the line for a signal. For more information, see Setting up the fax function using analog fax. |
71.06 | Unable to connect to HTTPS Fax Server. | Connection to HTTPS Fax Server is disconnected. Check the Internet connection of the printer. |
71.07 | Printer is not registered to HTTPS Fax Server. | Make sure that the printer is added to the device list in the HTTPS Fax Server portal. Contact the system administrator. |
71.11 | Fax partition. | The fax partition is not working. Contact the system administrator. |
71.12 | Memory full, cannot print faxes. | Touch Print All to print as many of the faxes as have been saved. |
71.13 | Memory full. Cannot send faxes. | Try either of the following: - Continue and try sending the fax again.
- Scan the original document one page at a time, dial the fax number, and then fax the document.
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71.40 | Printer's time is incorrect. | Configure the printer time. From the home screen, touch Settings > Device > Preferences > Date and Time > Configure. |
72.01 | E-mail SMTP server not set up. Contact system administrator. | Try either of the following: |
72.02 | Web Link server not set up. Contact system administrator. | Contact your system administrator. |
72.04 | Fax server To Format not set up. Contact system administrator. | Try either of the following: - From the home screen, touch Settings > Fax > Fax Server Setup > General Fax Settings.
- Configure the To Format setting.
- Contact your system administrator.
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80.21 | Maintenance Kit near end of life | Touch Continue to clear the message. |
80.31 | Replace maintenance kit. | See Replacing the tray roller kit. |
81.31 | Replace roller kit, recommended life exceeded. | See Replacing the ADF roller kit. |
82.22 | Waste toner bottle nearly full. | Touch Continue to clear the message. |
82.42 | Replace waste toner bottle. | See Replacing the waste toner bottle. |
83.20 | Staples low or missing. | Try either of the following: |
83.30 | Staples empty or misfed. |
84.01 | [Color] photoconductor unit nearly low. | Touch Continue to clear the message. |
84.11 | [Color] photoconductor unit low. |
84.21 | [Color] photoconductor unit very low. |
84.31 | Replace [color] photoconductor unit, recommended life exceeded. | See Replacing a photoconductor unit. |
86.23 | Scanner maintenance required soon. | Touch Continue to clear the message. |
86.33 | Replace ADF kit, recommended life exceeded. | See Replacing the ADF roller kit. |
87.20 | Hole punch box nearly full. | Touch Continue to clear the message. |
87.30 | Empty the hole punch box. | ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Open the paper transport cover F. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove the hole punch box, and then empty it. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Insert the hole punch box. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Close the cover.
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88.00[x] | [Color] cartridge nearly low. | Touch Continue to clear the message. |
88.10[x] | [Color] cartridge low. |
88.20[x] | [Color] cartridge very low. |
88.30[x], 88.40[x] | Replace [color] cartridge. | See Replacing a toner cartridge. |
200.03, 240.06 | Paper jam [jam header]. | See Paper jam in the multipurpose feeder. |
200.16[x], 241.16a | Paper jam [jam header]. | See Paper jam in the standard tray. |
200.26[x], 200.36[x], 200.46[x], 200.56a, 202.95[x], 242.26, 242.33, 242.43, 243.33, 243.36, 243,43, 244,43, 244,46 | Paper jam [jam header]. | See Paper jam in the optional trays. |
200.56a, 245.53[x], 245,56 | Paper jam [jam header]. | See Paper jam in the 2000‑sheet tray. |
200.95, 201.96, 202.93, 202.94, 221.93, 221.95, 232.93, 240.25, 240.35, 240.55 | Paper jam [jam header]. | See Paper jam in door A. |
280.06 | Please reload originals in ADF and restart job. | Try one or more of the following: - Remove, and then load the document back into the ADF.
- Scan the document from the scanner glass.
- Finish the job without scanning the remaining the pages.
- Cancel the job.
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280.11, 280.13, 280.15, 280.91, 280.93, 280.95, 281.11, 281.15, 281.16, 281.91, 281.95, 281.96, 282.11, 282.13, 282.15, 282.91, 282.93, 282.95, 283.11, 283.13, 283.15, 283.91, 283.93, 283.95, 284.11, 284.13, 284.15, 284.91, 284.93, 284.95, 288.10, 288.90, 295.01, 680.10 | Scanner jam. | See Paper jam in the automatic document feeder. |
280.13Q, 280.15Q, 295.01Q, 680.20Q | Replace jammed originals. | Try one or more of the following: - Remove, and then load the document back into the ADF.
- Scan the document from the scanner glass.
- Finish the job without scanning the remaining the pages.
- Cancel the job.
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280.13K, 280.15K, 680.20K, 680.40K, 295.01K, | Reload originals and restart. | Try either of the following: - Remove, and then load the document back into the ADF or scanner glass.
- Cancel the job.
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420.11a, 420.13a, 420.15a, 420.15b, 420.54a, 420.54b, 425.13a | Paper jam [jam header]. | See Paper jam in the staple finisher. |
400.13, 400.13b, 420.13b, 420.15b, 420.54c, 450.23b, 450.91b, 451.33b, 454.23b, 454.25b, 457.25b | Paper jam [jam header]. | See Paper jam in the staple, hole punch finisher. |
457.35b | Paper jam [jam header]. | |