Cannot connect the printer to the Wi‑Fi network

• From the control panel, navigate to Settings > Network/Ports > Network Overview > Active Adapter, and then select Auto.
• Make sure that the computer is connected to the correct Wi‑Fi network. For more information, see Connecting the printer to a Wi‑Fi network.

Note:  Some routers may share the default Wi‑Fi name.

• Make sure that you entered the correct network password.

Note:  Take note of the spaces, numbers, and capitalization in the password.

• Make sure that the correct wireless security mode is selected. From the control panel, navigate to Settings > Network/Ports > Wireless > Wireless Security Mode.

If the problem persists, then contact customer support.