Step 1 Check if the paper loaded in the tray has the correct paper type and weight. Is paper with the correct paper type and weight loaded in the tray? | Go to step 2. | Load paper with the correct paper type and weight in the tray. |
Step 2 From the printer control panel, set the paper type and weight in the Paper menu to match the paper loaded in the tray. Do the printer settings match the type and weight of the paper loaded? | Go to step 3. | Change the paper type and weight to match the paper loaded in the tray. |