Step 2 Remove, and then reinstall the imaging kit. Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit. Resend the print job.
Did the gray background disappear? | The problem is solved. | Contact customer support. |