Step 1 ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Clean the scanner glass and the ADF glass with a damp, soft, lint‑free cloth. If your printer has a second ADF glass inside the ADF, then also clean that glass. For more information, see Cleaning the scanner. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Make sure that the document or photo is loaded facedown on the upper left corner of the scanner glass. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Copy the document or photo.
Is the copy quality satisfactory? | The problem is solved. | Go to step 2. |