Step 2 Check if the power cord is plugged into the printer and a properly grounded electrical outlet. Is the power cord plugged into the printer and a properly grounded electrical outlet? | Go to step 3. | Connect the power cord to the printer and a properly grounded electrical outlet. |
Step 3 Turn off the printer, then wait for about 10 seconds, and then turn it back on. Did Performing Self Test and Ready appear? | The problem is solved. | Contact customer support. |