Step 2 ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Make sure that paper type is set to Envelope. From the control panel, navigate to: Settings > > Paper > > Tray Configuration > > Paper Size/Type > ![](https://publications.lexmark.com/media//ids_assets/skeletons/v48049872/images/button_select_0.jpg) ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Send the print job.
Does the envelope seal when printing? | Contact customer support. | The problem is solved. |