Channel partners who manage printers in their customers’ organizations must be members of a Child Organization Access Group. The group must have the Fleet Management Administrator and File Service Administrator roles assigned to it.
Creating Child Organization Access Groups
From the Account Management portal, click Groups tab.
Click the Child Organization Access tab.
Click Create.
In the Group name field, type the name of the group, and then click Create Group.
Click the name of the group.
Click Add or Add Members.
Select one or more members, and then click Add Members.
Click the Group Roles tab.
Click Assign.
Note: By default, the Partner Administrator role is assigned to all Child Organization Access Groups.
From the Custom Roles list, select Fleet Management Administrator and File Service Administrator roles, and then click Assign Roles.