Affected Products:
Solution: Lexmark Document Distributor (LDD), Print Release, Lexmark Print Management (LPM)
Overview:
This article outlines the steps on how to capture the Apache/OpenSSL and Tomcat versions running in LDD.
This information is usually needed when reporting Security Vulnerabilities.
To Acquire the Tomcat Version:
In the application server, navigate to;
Program Files > Lexmark > Solutions > Tomcat.
Open the release-notes file to see the tomcat version.
To Acquire the Apache/OpenSSL Version:
In the Load Balancer, click Start > Run or Search and open the Services.mscconsole.
Find and click Apache on the list to show the Apache version;
Still Need Help?
Have the following available when calling Lexmark Technical Support;
Printer model(s)
Printer serial number
Solution
LEGACY ID: HO4108