Affected Products:
Solution: Lexmark Scan Center App
Issue Description:
This article is created for customers who use an application that will only work with a 1-bit depth bmp format file.
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| Original file properties | Revised output |
Solution:
Open Scan Center app.
Select the device from which you want to scan.
Select the preset (Content Type) as 'Photo'.
Select the File Type as BMP and Color Mode as Black and white.
Uncheck the preview box.
Click Scan.
Still Need Help?
Have the following available when calling Lexmark Technical Support;
Printer model(s)
Printer serial number
Name and version of the solution
LEGACY ID: SO8290