Solution
Clean the printhead using the wiper.
- Remove the printhead wiper and then clean the printhead lens.
If the issue still appears, replace the imaging unit.
To order the imaging unit, follow these steps:
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Go to Lexmark.com.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Click Supplies & Accessories. In the dropdown menu, click Find Supplies.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
In the search bar, type the printer model or supplies part number. Click Find my supplies.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
In the product page, scroll down and look for the Supplies tab.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Choose the product to order and Add to Cart.