Issue description
The printout has toner missing or smears off due to the following reasons:
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
The proper media type settings are not selected.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
The printer or media is stored in a cold environment.
See a sample image of the issue below.
Note: The missing toner print issue can also occur on other areas of the page. The highlighted portions above are only examples.