Issue Description: ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
When printing, a 455.23 paper jam occurs, caused by a paper curl or swelling of the paper.
Solution:
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Check condition of the paper. If there is curl or swelling of the paper, then replace the paper in the tray.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Remove the media, flip it over, and reload it into the tray on its opposite side.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
If the issue persists, contact Lexmark Technical Support for further assistance.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Still Need Help?
Have the following available when calling Lexmark Technical Support;
Printer model
Printer serial number
Toner/imaging unit/waste toner bottle part number and serial number (for supply-related issues)
LEGACY ID: SO8367