What you will see
Clicking on Download File from the EWS > Hard Disk Web Retrieval results in this seen failure:
Solution
Update to Print from HD version 5.2.4 or above.
Still need help?
I
f you need additional assistance, please close this browser tab or go to the Lexmark support site, type your printer model and locate
Get in Touch with Lexmark! for contact information.
NOTE: When calling for support, you will need the following:- Name of app or solution
- Printer model
Printer serial number
Please be near the product/s described in this article to expedite the support process and reduce callbacks.
LEGACY ID: SO8550