Solution
A PE-released version of firmware 030.079 or later, is known to address this specific issue.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Check the printer's current firmware level.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
This can be found under Settings > Reports > Device > Device Information > Base.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Contact Lexmark Technical Support and reference this KB topic to request updating to this firmware version.