Menu Settings Page This document contains all the printer settings and running firmware code. | a. Using the printer Control Panel – On the printer, press Menu > Reports > Menu Settings Page. b. Using the Embedded Web Server (EWS) – Access the printer's EWS, go to Reports > Device Settings. Copy and paste the displayed information to a notepad or text editor. |
Embedded Solutions Log File Note: For LPM Serverless, include the logs from the Master and Client printers. It documents all the errors or crashes experienced by the eSF apps' user. | ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Open the printer's EWS via a web browser (for example; Mozilla Firefox, Google Chrome). ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Enter the printer's IP address followed by /se (for example; http://192.168.1.2/se). ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Select Embedded Solutions. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Clear the log file to ensure that new log files will be captured to better isolate the problem. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Go to Set Logging Level, select YES for Allow debugging entries in the log?, and hit Submit. This will turn ON Debugging Mode. Reproduce the problem. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Repeat Steps 1, 2, and 3, and then click on Log File. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Copy and Save all the entries as .txt.
Note: Make sure to turn OFF Debugging Mode once troubleshooting is completed and the issue is resolved. |
Bundle Information Provides a list of all solutions installed on the printer. | ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Open the printer's EWS via a web browser (for example: Mozilla Firefox, Google Chrome). ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Enter the printer's IP address followed by /se (for example: http://192.168.1.2/se). ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Select Embedded Solutions. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Select the Bundle Information. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Copy and Save all the entries as .txt.
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Exported Embedded Solutions Settings UCF Note: For LPM Serverless, include the logs from the Master and Client printers. This contains the configuration on how the specific eSF application is set up. | ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Open the printer's EWS via a web browser (for example: Mozilla Firefox, Google Chrome). ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Enter the printer's IP address (e.g., http://192.168.1.2). ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Select Settings, and then click on Embedded Solutions or Device Solutions > Solutions (eSF) or Apps > Apps Management. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Click on the affected eSF application, select Configure, and then click Export.
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Exported Printer Settings UCF This contains the configuration on how the printer's base settings are set up. | ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Open the printer's EWS via a web browser (for example: Mozilla Firefox, Google Chrome). ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Enter the printer's IP address (for example: http://192.168.1.2). ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Select Settings. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Click on Import/Export, and then click on Export Settings File.
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