Defect Symptom202.36 Paper Jam – Long paper or shingled multi-feed has stopped before getting to duplex assembly.
Customer Repair Action & Troubleshooting Verify whether the correct media size is set on the printer.
Fan the media loaded in the paper tray to prevent sheets from sticking together.
Repair Sequence 1 (Copy into Siebel)No other recommendation
Parts repair 1N/A
Repair sequence 2 (Copy into Siebel)N/A
Parts repair 2N/A
LEGACY ID: SO7300