Lexmark MX711
When the printer posts the intervention message "Scanner Maintenance required, use ADF kit [80]," installing the maintenance kit (Part Number: 40X8431) will not be able to clear the message.
The issue will occur if the ADF Separator Roll and Pick Assembly Counter is not reset after a new ADF Maintenance Kit installation. Follow these steps below to fix the issue:
Go to the printer's Configuration menu:
In the Configuration Menu, navigate to Reset ADF Maintenance Kit Counter > Reset Separator Roll and Pick Assembly Counter.
Did this resolve the issue?
Upgrading the printer’s firmware to LW60.xx.P643 or higher should be able to clear the Scan ADF Maintenance message.
LEGACY ID: SO7938
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