2 | Determine if issue is either hardware of Software related by running the appropriate printer tests below: - Boot the printer to Normal mode and navigate through: Settings > Paper Menu > Bin Set Up > Output Bin > change from Standard to desired Bin (1, 2, 3, 4) and print any printer internal page (i.e., Menu Settings Pages)
- Boot to Diagnostics Menu and navigate to: Output Bin Test > Feed To All Bins
- Boot to Diagnostics Menu and navigate to: Output Bin Test > Feed Test > test both Single and Continuous for all four bins
If these tests won't work on the device in question; i.e., the print output will still only go through the standard output bin, see Step 3. |