Affected Products:
Multifunction: CX820, CX825, CX827, CX860, XC6152, XC6153, XC8155, XC8160 and XC8163
Application: Microsoft Power Point
Issue Description:
When printing imageswithin 'Microsoft PowerPoint', a box surrounding embedded images that differs in color or shade from the background.
Solution:
Access the printer's embedded web server; i.e., http://printer's_IP_Address.
Under Settings, click Print.
Under Quality, click Advanced Imaging.
Under Color correction, select Manual.
Set RGBImage, Text and Graphics to sRGB Vivid.
Note:
If necessary, toggle between all sRGB Display and all sRGB Vivid to compare print output. Results may vary based on the source image and background characteristics within Microsoft's PowerPoint application.
Explanation:
By design, the default color table for images (sRGB Display) differs from that used for the text and graphics (sRGB Vivid). As such, images may show up a slightly different color or shade from the background graphic object. In this example, the differing settings caused a different shade of the same color.
Adjusting the defaults to use the same color table for images, text, and graphics can alleviate this issue; or for one job only, you can optionally change these equivalent settings in the driver.
Still Need Help?
Have the following available when calling Lexmark Technical Support;
Printer model(s)
Printer serial number
LEGACY ID: SO7969