Affected Products:![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Single-Function: CS820, CS827 and C6160
Multifunction: CX820, CX825, CX827, CX860, XC6152, XC6153, XC8155, XC8160 and XC8163
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Issue Description:
The printer displays one of the following error messages:
"58 Output Config Error" (Printers having an earlier firmware version)
"Check Finisher Installation" (Printers having firmware 3 or higher versions)
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Possible Cause:
A damaged or missing bin full flag, produced when a staple finisher optionis installed on the printer, causes this error to appear.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Solution:
Make sure the two alignment pins
(A)
for the staple option are lined up with the holes (B)
above the printer exit to avoid damaging the bin full flag.![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Still Need Help?
Have the following available when calling Lexmark Technical Support;
Printer model(s)
Printer serial number
LEGACY ID: SO8184