![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Ensure that the media is not heavier than recommended media for the printer.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Remove media and fan it to remove edge welds. This will also prevent the sheets from sticking together.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Verify the paper level in the tray is below the maximum fill line.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Verify whether the tray side guides are set to the correct media size and pressed up against the paper edges.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Ensure that the media is not wavy, curled, or damaged. If so, flip it over, or replace it with a fresh ream.