What you will see
Dark purple toner drips or spills inside the printer's paper tray. See sample picture below.
Troubleshooting
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
If toner is leaking at the photoconductor drum, please see this Toner Leaks or Rings at Photoconductor Drums on a Lexmark CS310, CS410, CS510, CX310, CX410, and CX510 for continued troubleshooting.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
If dark purple toner(waste toner) is leaking into your paper tray, a service call may be required. Please contact Lexmark Technical Support for other troubleshooting suggestions.
Contacting Lexmark
Please contact Lexmark Technical Support if you need additional assistance.
NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, How to Locate the Serial Number, TLI, Config ID, and Machine Type on a Lexmark CS310, CS410, CS510, CX310, CX410, and CX510.
Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.
LEGACY ID: TE591