If you are unable to close the HCIT... |
1 | Open the jam clearance cover found on the right-hand side of the HCIT. See jam clearance cover outlined in red on this image below: |
2 | Once you have the jam clearance cover opened, you should see the pick assembly hanging inside. Note: The tray is pulled outward on this stage and you cannot push it back to close the tray. |
3 | Reach for the high-capacity feeder pick roller actuator right beside the pick assembly by extending your arms inside passing through the jam clearance area. |
4 | Press the lever at the top to lock the pick assembly in place. The red arrow is pointing to the high-capacity feeder pick roller actuator in this image below: Note: You can now close the HCIT. |
5 | Should this issue persist, please contact Lexmark Technical Support. |
If you are unable to open the HCIT... |
1 | The high-capacity feeder pick roller actuator needs replacement to fix the issue since it is already blocking the tray from being pulled out at this point. |
2 | Please contact Lexmark Technical Support for further assistance. |