What you will see
Output paper size is incorrect when scan jobs are fed via Auto-Document Feeder.
Additional Identifiers
Additional identifiers that may indicate this problem:
- Copy from setting is equal to auto size match.
- Correct paper sizes are loaded in the trays.
- A bright light source is near or above the device.
Suggested Checks and Possible Remedy
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Check that paper sizes listed on Menu Settings page match the true size of the paper loaded in individual trays.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Check the ADF sensor for a build-up of paper dust or other obstructions. Clean as necessary.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Make sure the ADF sensor light is illuminated. Shade the sensor with your hand and re-scan the job to see if there is a difference in the result.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Move or shade the printer's ADF from bright overhead lights since the sensor is light sensitive.
Still Need Help?
If you require additional assistance, please see Contact information.
NOTE:When calling for support, you will need your printer model/machine type and serial number (SN).
Please be near the products described in this article to expedite the support process and reduce call-back situations.
LEGACY ID: SO6860