What you will see
After selecting Display for a particular function via Home Screen Customization, thefunction icon fails to be be displayed on the color touch screen.
What should be known
- Adisabled functionwill causeselections made via the Home Screen Customization c onfiguration menu to be ignored.
- Other setup configuration settings for thefunctionwill notbe available.
- Youmust first enable the function/hardware through the Initial Setup Wizard, or access control,before you can add or remove function icons viaHome Screen Customization.
Click here to see Example Illustration: Missing Fax Icon
Example: Fax icon missing
This exampleprovides guidanceforuserswho are unable to the get the icon to appear on theHOME screen.Check thefollowing threeprocedures or variables that control th e visibilityof afunction icon:
- -Home Screen Customization
- - Initial Setup
- - Access Control
Procedure 1: Verify your selection via "Home Screen Customization"
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Click on Menus.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Click (right arrow button) next to Settings.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Click (right arrow button) next to General Settings.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Press arrow button until Home Screen Customization is displayed.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Click(right arrow button) next to Home Screen Customization.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Press (down arrow button) until function of interest is displayed.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Confirm that it shows Display next to the function.If not, use right or left arrows to switch fromDo Not Display toDisplay.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Press Submit.
Click here for illustration.Optionalembedded web ser verpath:Settings > General Settings > Home screen customizationE.g.,http://mfp_IP_address, where IP_address is the TCP/IP address of the MFP.
Procedure 2: Initial Setup
Click here for illustration.
NOTE: If the iconstillfails to display, perform the following:
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
From the operator panel, select Menus > Settings > General Settings > Run InitialSetup > Select Yes> Submit, and thenreboot the MFP.Optionalembedded web server:Settings >General Settings > Run Initial Setup > Submit, and then reboot the MFP.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Follow setupsteps through Language, Country, Time Zone until you reachFunctions to Enable.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Place a checkmark next tothe FAXfunction or function of interest.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Click Continue,and then finish the initial setup.
Procedure 3: Access Control Activation
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Click on Menus.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Click on Security.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Click Edit Security Setups.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Click Edit Access Controls.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Scroll to the function of interest,andthen verify thatstatus showsEnabled.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
If necessary, change the value to Enabled, and then clickSubmit.
Click herefor illustration.
Still Need Help?
If you need additional assistance, please contactLexmarkTechnicalSupport.NOTE:When calling for support, you willbe asked fo r yourMFP printer/model type and serial number (SN). Please call from near thecomputer and printer in case the technician on the phone asks you to perform a task involving one or all of these devices.
LEGACY ID: HO3494