What you will see
Fax functionality is not allowed on any PKI(CAC*) equipped-MFP.
* Common access card
Suggested Remedy
Activate Fax functionality utilizing the four steps below.
This procedure and accompanying screen shots applies to the following:
- - X46x Series MFPs
- - X65x Series MFPs
- - X73x Series MFPs
- - X86x Series MFPs
* x denotes any number within a given product model series.
Step 1: Enable Fax Function Access(controls) on CAC-equipped Lexmark MFP
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Open the MFP's webpage. e.g., https://ipaddressofmfp.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Select
Settings
.![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Select Security.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Select
Security Setup
and enter Username and password if prompted.![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Select Access Controls.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Next to Fax Function, click the drop-down arrow to select the appropriate security template name to provide access to users.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Click Submit.
Click here
for a screen shot of this location.
Step 2: Verify 'Fax Setup' Settings
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Open the MFP's webpage. e.g., https://ipaddressofmfp.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Select Settings.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Select Fax Settings.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Select Analog Fax Setup.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Enter a Station Name and Number if necessary.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Make sure “Enable Fax Receive” has a checkmark.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Click Submit.
Click here
for a screen shot of this location.
Important! Make sure that "Block No Name Fax" is not selected if you want to receive all incoming faxes.
Step 3: Edit Home Screen Customization to Enable Fax Function Icon
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Open the MFP's webpage. e.g., https://ipaddressofmfp.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Select Settings.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Select General Setup.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Select Home Screen Customization.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Check the Fax box
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Click Submit.
Click here
for a screen shot of this location.
Step 4: Allow Fax Access without Card Access
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Open the MFP's webpage. e.g., https://ipaddressofmfp if you have already closed out of the web browser.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Select Settings.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Select the Emedded Solution "PKI Authentication".
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Select the Configure tab.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Check “Allow Fax without Card”.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Click Apply.
Click here
for a screen shot of this location.
Still Need Help?
If you need additional assistance, please see Contact information.NOTE: When calling for support, you will be asked for your printer machine/model type and serial number (SN).
Please call from near the computer and printer in case the technician on the phone asks you to perform a task involving one of these devices.
LEGACY ID: SO5717