Solution
To resolve this issue, Safe Mode must be deactivated.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Power the printer Off.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Power the printer back On while simultaneously pressing the Return Arrow button and the Cancel button until the "Swirl" or loading screen appears.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Verify if the home screen is in the Ready State.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
If the issue persist, update the printer firmware. Refer to Downloading the latest Lexmark printer firmware for steps on how to check, download and update the printer firmware.
Note: The button sequence mentioned above is the only way to enter and exit Safe Mode.