Overview
Unlike certain applications, device drivers such as print drivers must match the operating system architecture.
Procedures
Microsoft Windows (Windows OS)
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Right click Computer/This PC icon in the start menu or desktop. Select Properties from the menu.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Check the Operating System under Windows edition section.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Check whether the Operating System runs on a 32-bit or 64-bit under System Type.
Macintosh Operating System (macOS)
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Click the Apple icon at the upper left of the screen.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
From the Apple menu, click About This Mac.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png)
Click the Overview tab.
Additional information
For additional information, please see the following links below:
Lexmark provides third-party contact information as in this article to help you find technical support. Such third-party information may change without notice.
LEGACY ID: HO3822