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Lexmark Cloud Services

Lexmark Cloud Services

Asset tag cannot be set through Cloud Fleet Management

Issue Description:

The Cloud Fleet Management (CFM) portal does not provide an option for setting the Asset Tag on the Affected Products as shown below:

The other identification fields can be set remotely:

Explanation:

There is no fix available as the devices in the Affected Products list are all functioning as designed.

Still Need Help?

Have the following available when calling Lexmark Technical Support;

  • Printer model(s)

  • Printer serial number

Please be near the product/s described in this article to expedite the support process and reduce callbacks.

LEGACY ID: SO8934

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