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Scheduled tasks for Fleet Management agents

Overview:

This document details the scheduled task associated with each Fleet Management agent.

Native Agent Tasks:

Discovery & Enrollment

No scheduled tasks for device discovery and enrollment can be created.

Refresh Printer Information

The Native Agent reports its Printer Information once a day. The time of day cannot be changed.

Polling

The Native Agent does not poll for pending tasks.

Note:

Tasks for printers managed by Native Agents are sent to the printer via an IoT connection.

Fleet Agent Tasks:

Discovery & Enrollment

A reoccurring schedule can be configured to execute after the initial Device Discovery and Enrollment following the activation of the Fleet Agent.

IntervalDay/DateTime

Never

-

-

Daily

Every Day

Specific time

Weekly

Day of the week

Specific time

Monthly

Last day of the month

Specific time

Specific date (1st through 28th)

Specific time

Refresh Printer Information

A Refresh Printer Information task can be sent to printers managed by a Fleet on the following intervals.

  • 15 minutes
  • 30 minutes (default setting)
  • 1 hour
  • 2 hours
  • 6 hours
  • 12 hours

Note:

The Refresh Printer Information task will only update the printer’s displayed information if there has been a change to the printer’s:

  • page counts, or
  • alert status

Polling

The Fleet Agent does not poll for pending tasks.

Note:

Tasks for printers managed by Fleet Agents are sent to the Fleet Agent via an IoT connection. The Fleet Agent then sends the tasks to the appropriate printers.

Printer Agent Tasks:

Discovery & Enrollment

No scheduled tasks for device discovery and enrollment can be created.

Refresh Printer Information

A Refresh Printer Information task is automatically place on the task queue to each enrolled and communicating printer once a day. The Printer Agent will execute the task on its next task polling interval. The time of day cannot be changed.

Polling

Printer Agents periodically poll the Fleet Management services for pending tasks. The polling interval can be set from 30 seconds to 1440 minutes (24 hours) in 1-minute steps. The default is 5 minutes.

Still Need Help?

Have the following available when calling Lexmark Technical Support;

  • Printer model(s)
  • Printer serial number

LEGACY ID: FA1317

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