Step 1 ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Turn on jam recovery. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) From the printer control panel, navigate to: Settings > General Settings > Print Recovery > Jam Recovery ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Select On or Auto. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Depending on your printer model, press or touch Submit.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Resend the pages that did not print.
Were the jammed pages reprinted? | The problem is solved. | Contact customer support. |