Step 1 Using the Print Quality Test Pages, check if the distance between the repeating defects is equal to any of the following: - 97
mm (3.82
in.)
- 47
mm (1.85
in.)
- 38
mm (1.5
in.)
Does the distance between the repeating defects match any of the measurements? | Go to step 2. | Take note of the distance, and then contact customer support. |