Step 1 Make sure that the printer cable is securely connected to the printer and to the computer, print server, option, or other network device. Is the printer printing slow? | Go to step 2. | The problem is solved. |
Step 2 ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Make sure that the printer is not in Eco‑Mode or Quiet Mode. - From the control panel, navigate to:
- Settings > Device > Power Management > Eco‑Mode
- From the control panel, navigate to:
- Settings > Device > Maintenance > Configuration Menu > Device Operations > Quiet Mode
For non‑touch‑screen printer models, press to navigate through the settings. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Print the document.
Is the printer printing slow? | Go to step 3. | The problem is solved. |
Step 3 ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Depending on your operating system, specify the print resolution from the Printing Preferences or Print dialog. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Set the resolution to 600 dpi. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Print the document.
Is the printer printing slow? | Go to step 4. | The problem is solved. |
Step 4 ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) From the control panel, navigate to: Settings > Print > Quality > Print Resolution For non‑touch‑screen printer models, press to navigate through the settings. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Set the resolution to 600 dpi. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Print the document.
Is the printer printing slow? | Go to step 5. | The problem is solved. |
Step 5 ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Notes: - Make sure that the setting matches the paper loaded.
- Heavier paper prints more slowly.
- Paper narrower than letter, A4, and legal may print more slowly.
![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Print the document.
Is the printer printing slow? | Go to step 6. | The problem is solved. |
Step 6 ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Make sure that the printer settings for Texture and Weight match the paper being loaded. Note: Rough paper textures and heavy paper weights may print more slowly. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Print the document.
Is the printer printing slow? | Go to step 7. | The problem is solved. |
Step 7 Remove held jobs. Is the printer printing slow? | Go to step 8. | The problem is solved. |
Step 8 ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Make sure that the printer is not overheating. Notes: ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Print the document.
Is the printer printing slow? | Go to step 9. | The problem is solved. |
Step 9 ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Add more printer memory. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Print the document.
Is the printer printing slow? | Contact customer support. | The problem is solved. |