Step 1 ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove the toner cartridge of the missing color. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove the imaging kit. Warning—Potential Damage: Do not expose the imaging kit to direct light. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum under the imaging kit. Doing so may affect the quality of future print jobs. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Remove, and then insert the developer unit of the missing color. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Insert the imaging kit. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Insert the toner cartridge. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Print the document.
Are some colors missing on prints? | Contact customer support. | The problem is solved. |