Step 1 ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Check if the trays contain the same paper size and paper type. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Check if the paper guides are positioned correctly. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Print the document.
Do the trays link correctly? | The problem is solved. | Go to step 2. |
Step 2 ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) From the control panel, navigate to: Settings > Paper > Tray Configuration > Paper Size/Type For non-touch-screen printer models, press to navigate through the settings. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Set the paper size and paper type to match the paper loaded in the linked trays. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Print the document.
Do the trays link correctly? | The problem is solved. | Go to step 3. |
Step 3 ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Make sure that Tray Linking is set to Automatic. For more information, see Linking trays. ![](https://publications.lexmark.com/media/ids_assets/images/transparent.png) Print the document.
Do the trays link correctly? | The problem is solved. | Contact customer support. |