Step 1 Ask the person who sent you the fax to: Check if the quality of the original document is satisfactory. Increase the fax scan resolution, if possible. Resend the fax. There may have been a problem with the quality of the telephone line connection.
Is the fax print quality satisfactory? | The problem is solved. | Go to step 2. |
Step 2 Decrease the incoming fax transmission speed. Open a Web browser, and then type the printer IP address in the address field. Notes: - View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
- If you are using a proxy server, then temporarily disable it to load the Web page correctly.
Click Settings > Fax Settings > Analog Fax Setup. In the Max Speed menu, click one of the following: Click Submit. Resend the fax.
Is the fax print quality satisfactory? | The problem is solved. | Go to step 3. |
Step 3 Replace the toner cartridge. - When Cartridge low [88.xy] appears, replace the cartridge, and then resend the fax.
Is the fax print quality satisfactory? | The problem is solved. | Contact customer support. |